Store Lead: Customer Experience Champion

∙ Elijah House Foundation; McHenry (IL); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid leave

Job summary

pOpshelf is seeking a Lead Team Member to help maintain a clean, well-organized store and foster a customer-first culture. You will assist customers, operate the checkout, stock and recover merchandise, and help in setting up eye-catching displays while following company guidelines.

The role emphasizes strong interpersonal skills, safety awareness, and basic math for register functions, with opportunities to lead when the Store Team Leader is absent. Eligible pay is announced for new hires.

Qualifications

• High school diploma or equivalent and six months of supervisory experience preferred.
• Ability to perform cash register functions.
• Strong interpersonal and communication skills.
• Knowledge of safety policies and practices.
• Ability to read and follow planograms and merchandise presentation guides.
• Ability to perform basic math and cash handling.

Responsibilities

• Provides superior customer service to exceed the customer’s expectations.
• Model product knowledge and selling techniques to enhance the customer experience.
• Maintain a safe, clean and well-organized store environment that delights our customers and employees.
• Assist in merchandising the store with appealing displays and rotates products to drive sales.
• Complete daily and weekly cleaning responsibilities to provide a superior shopping experience.
• Open and close the store under direction of the Store Team Leader when needed.
• Perform other duties as assigned by Store leadership.

Skills

Interpersonal communication

Safety policies

Planogram compliance

Mathematics basics

Cash handling

Cash register operations

Cashier accountability

Education

High school diploma or equivalent

Tools

Hand-held scanner

Pricing guns

Dollies/U-boats

Checkout registers

Job description

pOpshelf is seeking a Lead Team Member to help maintain a clean, well-organized store and foster a customer-first culture. You will assist customers, operate the checkout, stock and recover merchandise, and help in setting up eye-catching displays while following company guidelines.

The role emphasizes strong interpersonal skills, safety awareness, and basic math for register functions, with opportunities to lead when the Store Team Leader is absent. Eligible pay is announced for new hires.