Store Lead Clerk — Customer Service & Operations

Winco Foods; Klamath Falls (OR); On-site; USD 26,000 - 34,000; Full time

Job summary

WinCo Foods is seeking a Front-End/Clerk position in Oregon. You will assist management with store operations in the grocery or freight department, greeting customers, answering questions, and ensuring fast, friendly service.

You may perform clerk, cashier, and freight stocker duties while supporting the department manager. Responsibilities include customer engagement, inventory upkeep, and maintaining cleanliness and order.

Qualifications

• High School Diploma or equivalent.
• Strong verbal, written and interpersonal communication required.
• Ability to lead and assist department manager.
• Ability to multi-task in a busy store.
• Awareness of state age requirements and policies.

Responsibilities

• Welcome, engage, and thank customers with friendly service.
• Provide customer service in the designated department (grocery or freight).
• Lead customer service tasks, handle complaints and refunds.
• Monitor customer flow and checkout coverage.
• Keep area clean and displays in good order per policy.
• Ensure department area is clear of excess carts and debris.
• Coordinate breaks and communication with supervisor.

Skills

Customer service

Communication

Leadership

Multi-tasking

Math skills

Honesty and integrity

Education

High School Diploma or equivalent

Tools

Cash register or POS

Job description

WinCo Foods is seeking a Front-End/Clerk position in Oregon. You will assist management with store operations in the grocery or freight department, greeting customers, answering questions, and ensuring fast, friendly service.

You may perform clerk, cashier, and freight stocker duties while supporting the department manager. Responsibilities include customer engagement, inventory upkeep, and maintaining cleanliness and order.