Store Lead - Broadway Square - Part time

The Children's Place; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

The Children's Place in Tyler, Texas is seeking a Store Lead to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and Leader on Duty responsibilities. You will uphold brand standards and mentor team members.

You'll engage customers, drive store profitability, and help maintain a clean, organized environment while delivering exceptional service and developing associates' skills.

Qualifications

• High school diploma or equivalent.
• 1-3 years previous retail experience.
• Must be at least 18 years of age.

Responsibilities

• Assist in developing talent through coaching of associates.
• Partner with Store Manager on performance concerns.
• Support and participate in company training and development initiatives.
• Foster a positive work environment with timely, objective feedback.
• Assess performance and provide feedback during reviews.
• Motivate associates to build brand loyalty and a positive store environment.
• Model exceptional customer service and maintain brand standards.
• Represent the company professionally and drive profitability with payroll.
• Process payroll weekly.
• Modify schedules based on business needs.
• Maintain a clean, organized stockroom and adhere to policies.
• Ensure CRE Standards & Safety requirements are met.

Skills

Customer engagement

Attention to detail

Task prioritization

Teamwork

Performance feedback

Self-development

Effective communication

Adaptability

Time management

Microsoft Office

Internal applications

Weekend availability

Education

High school diploma or equivalent

Tools

Microsoft Office

Internal applications

Job description

Location:

Tyler, Texas

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

Key Accountabilities:

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
• Partners with Store Manager to address an performance concerns with associates
• Support and participate in all company training and development initiatives
• Foster a positive work environment and provides direct, objective feedback in a timely manner
• Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process
• Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
• Represent the company in a professional and positive manner
• Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll
• Process payroll weekly
• Modify schedule based on business climate
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies
• Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience:

• High school diploma or equivalent
• 1-3 years previous retail experience
• Must be at least 18 years of ag

Skills and Behaviors:

• Excellent customer engagement
• Must be detail oriented
• Ability to prioritize tasks
• Ability to work in team environment
• Ability to give and receive performance-based feedback
• Must embrace self-development
• Must be an effective communicator
• Must be adaptable and flexible to changing priorities
• Excellent time management, planning, and organization skills
• Proficient in Microsoft Office
• Ability to adapt to and learn internal applications
• Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

The Children’s Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.