Store Keyholder - Outdoor Gear & Customer Experience Lead

YETI; Edina (MN); On-site; USD 27,000 - 36,000; Full time

Job summary

YETI in Edina, MN is seeking a Full-Time Team Keyholder to lead and motivate a team of brand enthusiasts while delivering exceptional customer experiences. You will support the Store Manager, drive sales, manage daily operations, and execute inventory and floor-set strategies aligned with the YETI brand.

You will coach teammates, monitor performance, and ensure clear communication with stakeholders in a fast-paced retail environment. A strong customer-first mindset and reliability are essential.

Qualifications

• At least 2 years of leadership experience in fast-paced retail.
• Experience using new technology and processes to improve profitability.
• Passion for outdoor gear is a plus.

Responsibilities

• Drives store sales and profitability by executing operations and prioritizing the customer experience.
• Supports Store Manager with delivering on sales goals, executing daily store operations and team communication.
• Drives inventory receiving and replenishment processes efficiently and accurately.
• Executes new product launch floor sets and merchandising direction aligned with brand strategy.
• Holistically owns division of responsibility including inventory, visual merchandising, and community events.
• Provides exceptional customer service and promotes the YETI brand.
• Coaches and develops team to accelerate sales performance and engagement.

Skills

Leadership

Customer service

Communication

Team coaching

Retail operations

Education

High school diploma or equivalent

Tools

POS systems

Job description

YETI in Edina, MN is seeking a Full-Time Team Keyholder to lead and motivate a team of brand enthusiasts while delivering exceptional customer experiences. You will support the Store Manager, drive sales, manage daily operations, and execute inventory and floor-set strategies aligned with the YETI brand.

You will coach teammates, monitor performance, and ensure clear communication with stakeholders in a fast-paced retail environment. A strong customer-first mindset and reliability are essential.