Store Keyholder & Customer Experience Leader

Torrid; Coralville (IA); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

50% associate discount

401K with company match

Tuition reimbursement

Mental health resources

Job summary

A fashion retail company in Coralville is seeking a Keyholder to support store management and ensure excellent customer service. This role involves achieving sales goals, providing a positive shopping experience, and managing store operations in the absence of management. Candidates should have retail management experience, excellent multitasking abilities, and a passion for fashion. A flexible schedule is required, including nights and weekends.

Qualifications

• Previous specialty/apparel retail management experience is required.
• Ability to multitask in a fast-paced environment is essential.
• Flexibility and adaptability to changing retail situations are necessary.

Responsibilities

• Ensure store is achieving company objectives and KPI goals.
• Set the example for customer service and shopping experience.
• Perform register functions and drive add-on sales.
• Assume responsibilities of store operations when management is absent.

Skills

Retail management experience

Customer service skills

Flexibility and adaptability

Fashion awareness

Job description

A fashion retail company in Coralville is seeking a Keyholder to support store management and ensure excellent customer service. This role involves achieving sales goals, providing a positive shopping experience, and managing store operations in the absence of management. Candidates should have retail management experience, excellent multitasking abilities, and a passion for fashion. A flexible schedule is required, including nights and weekends.