Store Keyholder & Customer Experience Lead

SonicJobs Inc.; Flatwoods (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a Third Keyholder to support store operations in a part-time capacity at our Flatwoods, KY location. You will lead team members, open/close the store in the absence of management, maintain inventory, and ensure excellent customer service at the sales floor and on the register.

You will work closely with the Store Manager to uphold company standards, assist with deliveries, and keep the store clean and well-stocked.

Qualifications

• Prefer management experience in retail or grocery environments.
• Ability to lift up to 40 lbs, and occasionally up to 55 lbs, with frequent walking and standing.
• High school education or equivalent; ability to read and explain operational directives.

Responsibilities

• Greet customers, assist with merchandise selection, and complete sales.
• Open or close the store and oversee store conditions in the absence of the Store Manager.
• Lead store team and provide guidance on operating practices.
• Maintain inventory accuracy and assist with deliveries and replenishment.
• Process transactions using the POS system and handle cash accurately.
• Keep the store clean, well‑stocked, and presentable for customers.
• Support asset protection and customer service goals.
• Follow company policies and complete required training timely.

Skills

Customer service

Communication

Leadership

Education

High school diploma or equivalent

Tools

POS system

Job description

Family Dollar is seeking a Third Keyholder to support store operations in a part-time capacity at our Flatwoods, KY location. You will lead team members, open/close the store in the absence of management, maintain inventory, and ensure excellent customer service at the sales floor and on the register.

You will work closely with the Store Manager to uphold company standards, assist with deliveries, and keep the store clean and well-stocked.