Store Key Holder & Team Leader — Customer Experience

Thrift World; Omaha (NE); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Paid time off

Employee discount

Job summary

Thrift World is seeking a Key Holder in Omaha, NE to manage daily store operations and lead a team of retail associates. The role involves supervising staff, meeting sales targets, and ensuring high standards of customer service.

The position offers full-time hours with Saturday availability and benefits including health, dental, vision, 401k, PTO, and employee discounts. Prior leadership experience in retail is preferred and background checks are required.

Qualifications

• Prior retail experience with at least 2 years in a leadership role.
• Strong communication and interpersonal skills.
• Excellent time management and organizational abilities.
• Ability to work flexible hours, including weekends and holidays.
• Passion for thrift shopping and sustainable fashion.

Responsibilities

• Opening and closing the store, including handling cash transactions and ensuring security protocols are followed
• Supervising and motivating a team of retail associates to achieve sales targets and deliver excellent customer service
• Keeping the store clean and organized
• Resolving customer inquiries and concerns professionally and efficiently
• Executing store policies and procedures to ensure smooth operation

Skills

Retail leadership

Team motivation

Customer service

Communication

Time management

Organizational skills

Job description

Thrift World is seeking a Key Holder in Omaha, NE to manage daily store operations and lead a team of retail associates. The role involves supervising staff, meeting sales targets, and ensuring high standards of customer service.

The position offers full-time hours with Saturday availability and benefits including health, dental, vision, 401k, PTO, and employee discounts. Prior leadership experience in retail is preferred and background checks are required.