Store Hospitality Associate

Delta Sonic; Downers Grove (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking enthusiastic Store Hospitality Associates to join their award-winning team. This role offers a unique opportunity to provide exceptional customer service while preparing food and beverages in a fast-paced environment. With a strong focus on teamwork and a positive work culture, you'll engage with customers to create memorable experiences. The company is recognized as a top place to work, offering competitive benefits and a flexible schedule. If you're passionate about service and excited to be part of a dynamic team, this position is perfect for you.

Benefits

Flexible schedules

Team member discounts

Scholarship opportunities

Fun recognition programs

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Qualifications

• Must complete a four-phase training program and obtain ServSafe certification.
• Prior customer service and food service experience preferred.

Responsibilities

• Provide personalized, fast, and friendly service to customers.
• Prepare food and beverages, process purchases, and maintain cleanliness.

Skills

Customer Service

Sales

Food Service Knowledge

Mathematical Calculations

Teamwork

Adaptability

Integrity

Education

ServSafe Food Handler Certification

Job description

Join Our Award Winning Team!
With flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs, Delta Sonic offers a variety of career paths for you to grow with us. Recognized nationally as a Top Place to Work, we take great pride in providing outstanding opportunities and a positive work culture.

• Career opportunities
• Competitive benefits package to include, Health, Dental, Vision, Life, and Disability Insurances with 401k, HSA, and FSA
• A fun, team-oriented culture
• Equal opportunity employer

Responsibilities:
As a front-line representative of Delta Sonic, the Store Hospitality Associate is responsible for ensuring that every customer receives a personalized, fast, and friendly service experience. Store Hospitality Associates not only prepare food and beverages, but also transact customer purchases. Other responsibilities include, but are not limited to, adhering to safety regulations and established build guides, following state and/or federal age-restricted sales laws, replenishing and stocking inventory, maintaining and cleaning food prep and storage areas, processing customer purchases, cleaning the store facilities, and following proper cash handling procedures. Store Hospitality Associates understand the importance of balancing fast service with customer needs. They strive to create memorable experiences for and engage with every customer who enters their store. The pay for this position is $17.50 per hour.

Requirements:

• Must successfully complete a four-phase training program, which includes obtaining a ServSafe Food Handler online certification and passing age-restricted sales training
• Must be 18 years of age or older
• Prior experience in customer service and/or sales is preferred
• Prior experience in food service, along with a knowledge of USDA, state, federal, and/or local food agency guidelines is preferred
• A passion for creating memorable service experiences
• Able to solve basic mathematical calculations
• Unwavering honesty and integrity
• Professional and welcoming demeanor
• Able to work with a sense of urgency
• Adapts easily to change
• Able to stand, walk, and bend for long periods of time with or without reasonable accommodation
• Able to lift moderate amounts of weight with or without reasonable accommodation
• Willing to work a flexible schedule
• Excited to work as part of a team
• Effective June 1, 2024, seasonal employment opportunities due to attending school are no longer available. Year-round schedule availability is required to be considered for employment

Delta Sonic has been awarded as a Top Place to Work in 2022, 2023, and 2024!