Store General Manager: People, Service & Operations Lead

Domino's; Brentwood (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Domino's is seeking a Full-Time Store General Manager in California to oversee daily store operations, hiring, training, and performance. You will lead management, ensure service standards, and drive sales while maintaining safety, cleanliness, and product quality.

Responsibilities include managing driver performance, reviewing reports, and coordinating weekly GM meetings. The role emphasizes maximizing efficiency and eliminating overtime wherever possible.

Qualifications

• Login to RapidHire daily to ensure we are hiring the best people possible.
• Review with management team Evernote feedback from Director of Operations/District Manager.
• Drive with one driver each week at your store, and give feedback on how he/she can improve efficiency and tips.
• Review SUTUS reports daily and work on getting to zero calls on hold and 90% of calls answered in less than 2 rings.

Responsibilities

• Have detailed notes on free items given away daily.
• Maintain loads at 3 minutes or less than 2 rings.
• Work on driver hustle and in store hustle to get EDT to 18 minutes.
• Team member safety comes first.
• Give out daily to do list to strive for impeccably clean and well maintained restaurants.
• Hire only exceptional people radiating friendliness with a SMILE.
• Maintain perfect product in the store.
• Get stores ready to score well on the EOC.
• Attend and participate in weekly GM meetings.
• Report any incidents to your Director of Operations/District Manager immediately, and provide all necessary paperwork to insurance companies.
• You must hire and staff your store to eliminate all overtime.

Job description

Domino's is seeking a Full-Time Store General Manager in California to oversee daily store operations, hiring, training, and performance. You will lead management, ensure service standards, and drive sales while maintaining safety, cleanliness, and product quality.

Responsibilities include managing driver performance, reviewing reports, and coordinating weekly GM meetings. The role emphasizes maximizing efficiency and eliminating overtime wherever possible.