Store General Manager: Operations & Team Growth Leader

Domino's; Antioch (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Domino's is seeking a Store General Manager in California to lead daily operations, hire and train staff, and ensure exceptional store performance. You will work with the operations team to drive efficiency, manage driver activity, and maintain high standards of safety, service, and product quality.

The role requires hands-on leadership, strong organizational skills, and a focus on reducing overtime while delivering a great customer experience.

Responsibilities

• Login to RapidHire daily to ensure we are hiring the best people possible.
• Review with management team Evernote feedback from Director of Operations/District Manager.
• Drive with one driver each week at your store, and give feedback on how he/she can improve efficiency and tips. Train drivers how to smart hustle.
• Review SUTUS reports daily and work on getting to zero calls on hold and 90% of calls answered in less than 2 rings.
• Have detailed notes on free items given away daily.
• Maintain loads at 3 minutes or less than 2 rings.
• Work on driver hustle and in store hustle to get EDT to 18 minutes.
• Team member Safety comes first.
• Give out daily to do list to strive for impeccably clean and well maintained restaurants.
• Hire only exceptional people radiating friendliness with a SMILE.
• Mantain perfect product in the store.
• Get stores ready to score well on the EOC.
• Attend and participate in weekly Gm meetings.
• Report any incidents to your Director of Operations/District Manger immediatley, and provide all necessary paperwork to insurance companies.
• You must hire and staff your store to eliminate all overtime.

Job description

Domino's is seeking a Store General Manager in California to lead daily operations, hire and train staff, and ensure exceptional store performance. You will work with the operations team to drive efficiency, manage driver activity, and maintain high standards of safety, service, and product quality.

The role requires hands-on leadership, strong organizational skills, and a focus on reducing overtime while delivering a great customer experience.