Store General Manager: Operations & Customer Experience

SmartRecruiters, Inc.; Danville (VA); On-site; USD 48,000 - 62,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Store General Manager for a full-time on-site role in Danville, VA. You will oversee all shift activities, ensure policy compliance, and lead a team to deliver excellent customer service while maintaining profitability.

You will be responsible for cost controls, inventory, cash handling, and customer relations, while training staff and setting a professional example daily. Perfect image and grooming are required to uphold brand standards.

Qualifications

• Leadership experience in a fast-paced store or restaurant setting.
• Proven ability to manage costs, inventory, and cash handling.
• Strong customer service orientation and ability to train staff.

Responsibilities

• Oversee all store activities during your shift.
• Manage cost controls and inventory to protect margins.
• Ensure accurate cash handling and daily reconciliations.
• Maintain exceptional customer relations and drive satisfaction.
• Set an example by enforcing policies and procedures consistently.

Skills

Communication Skills

Operate Equipment

Stock Ingredients

Prepare Product

Receive Phone Orders

Inventory

Paperwork

Cleanliness

Staff Scheduling

Training & Orientation

Team Staffing

Cost Control

Cash Handling

Food Management

Customer Service

Image & Grooming

Job description

SmartRecruiters, Inc. is seeking a Store General Manager for a full-time on-site role in Danville, VA. You will oversee all shift activities, ensure policy compliance, and lead a team to deliver excellent customer service while maintaining profitability.

You will be responsible for cost controls, inventory, cash handling, and customer relations, while training staff and setting a professional example daily. Perfect image and grooming are required to uphold brand standards.