Store General Manager: Lead Operations & Service

SmartRecruiters, Inc.; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Store General Manager to oversee all shift operations in a fast-paced environment. You will manage costs, inventory, cash handling and customer relations while modeling excellent standards and attendance. The role includes staffing, paperwork and maintaining a perfect store image.

You will train on the job and lead a team to deliver great service, handle deliveries, and ensure smooth daily store function with strong organizational skills.

Qualifications

• Must be able to perform basic arithmetic and give correct change.
• Strong verbal and written communication for orders.
• Ability to follow all policy and procedures 100% of the time.
• Experience in fast-paced store operations is a plus.

Responsibilities

• Oversee all shift duties including cost, inventory, cash controls and customer relations.
• Operate equipment, stock ingredients, prepare products, and take telephone orders.
• Maintain staffing, paperwork, cost controls, and adherence to standards.
• Ensure store cleanliness and deliver great customer service.

Skills

Customer service

Communication

Team leadership

Cash handling

Multitasking

Tools

Calculator

Computer/keyboard

POS system

TDD equipment

Job description

SmartRecruiters, Inc. is seeking a Store General Manager to oversee all shift operations in a fast-paced environment. You will manage costs, inventory, cash handling and customer relations while modeling excellent standards and attendance. The role includes staffing, paperwork and maintaining a perfect store image.

You will train on the job and lead a team to deliver great service, handle deliveries, and ensure smooth daily store function with strong organizational skills.