Store General Manager: Growth, Service & Profit Leadership

The Wendy's Company; Robertsdale (AL); On-site; USD 60,000 - 90,000; Full time

Job summary

The Wendy’s Company in Robertsdale, AL seeks a General Manager to lead store operations, drive sales, and deliver excellent customer service. You will hire, train, and supervise staff; manage budgets and P&L; implement local marketing and ensure compliance with company standards.

This role requires hands-on leadership, strong communication, and the ability to respond quickly to market conditions and customer feedback.

Qualifications

• Wendy’s operating systems and procedures.
• Wendy’s policies and procedures.
• P&L analysis and corrective measures.
• Supervisory practices.
• Planning and budgeting.
• Interviewing practices.
• Training and development practices.

Responsibilities

• Meets budgeted sales targets.
• Develops and executes a local store marketing plan.
• Hires, trains and terminates subordinate managers.
• Trains store personnel to execute procedures for quality products.
• Trains store personnel in customer courtesy and service.
• Resolves customer complaints within 24 hours of receipt.
• Writes and manages development plans for managers.
• Maintains maximum variance between reported and actual.

Skills

Wendy’s operating systems

P&L analysis

Supervisory practices

Planning & budgeting

Interviewing practices

Training & development

Education

College degree or equivalent experience in operations

Job description

The Wendy’s Company in Robertsdale, AL seeks a General Manager to lead store operations, drive sales, and deliver excellent customer service. You will hire, train, and supervise staff; manage budgets and P&L; implement local marketing and ensure compliance with company standards.

This role requires hands-on leadership, strong communication, and the ability to respond quickly to market conditions and customer feedback.