Store Fulfillment Associate - Full Time - The Summit

Belk; Birmingham (AL); On-site; USD 47,000 - 81,000; Full time

Job summary

A leading retail company is seeking a full-time Store Fulfillment Associate to manage customer order processing efficiently. The role requires a high school diploma, strong customer service orientation, and physical capability to meet operational demands. This entry-level position is crucial for providing excellent service during the 'Relentless Customer Care' initiative, ensuring order fulfillment meets customer expectations.

Qualifications

• Must read and speak fluent English.
• Capable of operating a computer and electronic equipment.
• Ability to lift up to 50 lbs and push/pull 500 lbs.

Responsibilities

• Process customer orders promptly and accurately.
• Pick and pack merchandise according to standards.
• Monitor and request supplies as necessary.

Skills

Customer service

Time management

Team collaboration

Attention to detail

Education

High School Diploma or GED

Job description

Store Fulfillment Associate - Full Time - The Summit

Join to apply for the Store Fulfillment Associate - Full Time - The Summit role at Belk

Store Fulfillment Associate - Full Time - The Summit

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Join to apply for the Store Fulfillment Associate - Full Time - The Summit role at Belk

The Store Fulfillment Associate is responsible for processing customer orders in a timely and accurate manner. The Store Fulfillment Associate plays a key role in executing our “Relentless Customer Care” policy with our online and in-store “Yes! We Have It!” customers. The Store Fulfillment Associate position is non-exempt.

• Pick orders by locating merchandise within the store in a timely manner
• Pack items in accordance with published standards and deadlines
• Ship customer orders in a timely manner by prioritizing orders based on requested delivery option
• Responsible for operational duties including, but not limited to, monitoring and requesting supplies, maintaining accurate records, and maintaining/cleaning the store fulfillment area
• Ability to work at a fast pace, collaborate, and perform duties as requested by management
  
  

Position Contribution Level

• Entry Level
  
  

Minimum Education & Experience

• High School Diploma or GED equivalent
• Reads and speaks fluent English
• Ability to read and adhere to all policy and procedure manuals
  
  

Physical Requirements

• Capable of lifting up to 50 lbs. at floor level or team lift when appropriate or needed
• Ability to push/pull receiving equipment weighing up to 500 lbs.
• Capable of operating a computer and other electronic equipment
• Ability to stand for long periods of time
• Able to repeatedly use hand equipment to process merchandise (sensor remover, tape gun, etc.)
• Capable of twisting, bending, and stooping
• Ability to work at a safe and steady pace by using all safety equipment as directed
  
  

Supervisor

• Store Fulfillment Lead, HR/Ops Manager or Store Manager

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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