Store Floor Leader: Elevate Sales & Guest Experience

Gopuff; California; On-site; USD 24,796 - 37,966; Full time

Job summary

A leading retail company is seeking a Sales Floor Leader for their operations team in California. The role involves supporting the Store Manager, managing daily sales floor operations, and ensuring excellent customer service. Applicants should have over 3 years of management experience, preferably in retail or hospitality, and possess knowledge of wine and spirits. Strong organizational skills and the ability to work flexible hours are essential for success in this position. Compensation ranges from $18 to $27.56 per hour, depending on experience and location.

Qualifications

• 3+ years of management experience.
• Retail or Hospitality management experience preferred.
• Wine, Spirits & Beer product knowledge preferred.
• Ability to work full-time, including nights, weekends, and holidays.
• Understanding of regulatory requirements related to the sale of alcohol.
• Strong interpersonal skills for communication.

Responsibilities

• Create a welcoming environment and respond to customer needs.
• Manage day-to-day operations and cash handling.
• Achieve sales targets using promotional techniques.
• Support inventory management and vendor deliveries.
• Train and provide feedback to store staff.

Skills

Financial and Business Acumen

Problem Solving & Decision Quality

Relationship Management

Influencing and Negotiation

Planning and Priority Setting

Strong communication skills

Education

High school diploma or equivalent

Job description

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