Store Floor Leader and Customer Experience Coach

Goodwill-Industries-of-Southeastern-Louisiana; Baton Rouge (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Goodwill Industries of Southeastern Louisiana is seeking a Sales Floor Lead to oversee daily store operations and drive sales performance while upholding company standards. The role includes supervising staff, ensuring proper merchandise rotation, maintaining store cleanliness, handling register transactions, and training new hires to ensure excellent customer service.

Candidates should have a high school diploma or GED and supervisory experience or relevant service industry background; Retail

Qualifications

• High School diploma or GED and 6 months supervisory experience or a minimum of 90 days in the service industry.
• Must be able to read, write and communicate clearly in English.
• Prior work experience in the service industry preferred.
• Must successfully complete Retail training.

Responsibilities

• Assist with day-to-day store operation to meet or exceed budget while complying with company standards.
• Act as a supervisor when assigned by the Store Manager or Sales Floor Manager.
• Stock, rotate, and display merchandise on the sales floor.

Skills

Team supervision

Customer service

Cash handling

Education

High School diploma or GED

Job description

Goodwill Industries of Southeastern Louisiana is seeking a Sales Floor Lead to oversee daily store operations and drive sales performance while upholding company standards. The role includes supervising staff, ensuring proper merchandise rotation, maintaining store cleanliness, handling register transactions, and training new hires to ensure excellent customer service.

Candidates should have a high school diploma or GED and supervisory experience or relevant service industry background; Retail