Store Floor Leader & Team Mentor

Goodwill-Industries-of-Southeastern-Louisiana; Covington (LA); On-site; USD 28,000 - 36,000; Full time

Job summary

Goodwill-Industries-of-Southeastern-Louisiana seeks a Sales Floor Lead to oversee daily store operations, customer service, and merchandising on the sales floor. The role emphasizes teamwork, training of associates, and maintaining a clean, welcoming environment for shoppers and donors.

Responsibilities include cash handling, stocking, ensuring safety and policy compliance, and coordinating with management on display and loss prevention.

Qualifications

• High School diploma or GED; 6 months supervisory experience or 90 days in the service industry.
• Must read, write and communicate clearly in English.
• Retail service industry experience preferred.
• Retail training completed required.

Responsibilities

• Operate cash register, process payments, and handle refunds and credits.
• Ensure proper rotation and stocking of merchandise.
• Mentor and supervise employees and trainees as assigned by management.
• Maintain a clean, presentable store environment and professional public image.
• Observe personnel and safety policies and store procedures.

Skills

Interpersonal skills

Brand mission

Team motivation

Flexible scheduling

Education

High School diploma or GED

Job description

Goodwill-Industries-of-Southeastern-Louisiana seeks a Sales Floor Lead to oversee daily store operations, customer service, and merchandising on the sales floor. The role emphasizes teamwork, training of associates, and maintaining a clean, welcoming environment for shoppers and donors.

Responsibilities include cash handling, stocking, ensuring safety and policy compliance, and coordinating with management on display and loss prevention.