Store Facilities & Customer Experience Associate

Global Partners LP; Virginia, Northern (IL, KY); Hybrid; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401(k) match

Tuition reimbursement

Professional development

Job summary

Global Partners LP is hiring for a store associate role. The position supports the store team by completing store-level tasks, maintaining a safe, clean, and organized location, and ensuring an exceptional customer experience.

The role emphasizes customer engagement, adherence to safety policies, and daily maintenance across all store areas. The ideal candidate has a high school diploma or equivalent, can work unsupervised, and is flexible for weekends, evenings, and travel to other locations as

Qualifications

• High School Diploma or equivalent.
• Ability to work unsupervised.
• Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed.
• Ability to communicate effectively with associates and guests.
• Ability to count, read and write accurately to complete required paperwork.
• Ability to operate and use all equipment necessary to operate the store.
• Ability to work in a fast-paced environment.
• Ability to lift/carry up to 25 pounds.
• Ability to lift/carry up to 50 pounds on occasion.
• Ability to freely access all area of the store including, selling floor, stock area, and register area.
• Ability to reach, bend, twist, stoop, kneel and/or crouch during a shift.
• Ability to climb ladders/stairs.
• Work in intermittent temperatures (i.e. cooler, outside, etc.,)
• Vocational or Technical Education Highschool diploma or equivalent.

Responsibilities

• Clean, stock and monitor public areas of the location including fuel island, carwash, sitting/eating areas, coffee area and restrooms.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices.
• Support and follow safety and security guidelines.
• Complete daily/weekly/monthly scheduled environmental and PCI processes.
• Update and maintain site signing and visual attributes.
• Perform other routine cleaning tasks based on the locations scheduled maintenance schedule.
• Clean and maintain food service equipment including dispensed beverage equipment, ovens, grills and warmers.
• Stock store merchandise and coolers.
• Greet customers and provide an enjoyable shopping experience for all customers. Respond to customer inquiries in a timely manner. Utilize corporate customer service model to ensure customer engagement.
• Ensure proper execution of assigned programs and procedures.

Skills

Customer service

Communication skills

Flexibility

Fast-paced

Physical stamina

Education

High school diploma

Vocational/Technical education

Job description

Global Partners LP is hiring for a store associate role. The position supports the store team by completing store-level tasks, maintaining a safe, clean, and organized location, and ensuring an exceptional customer experience.

The role emphasizes customer engagement, adherence to safety policies, and daily maintenance across all store areas. The ideal candidate has a high school diploma or equivalent, can work unsupervised, and is flexible for weekends, evenings, and travel to other locations as