Store Experience Specialist

R551US The Finish Line, Inc.; Austin (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Career development opportunities

Diversity & Inclusion initiatives

Job summary

The Finish Line, Inc. in Austin, TX, is seeking an energetic Associate to support daily store operations and deliver outstanding customer experiences. You will assist customers, keep shelves stocked, and help execute promotions while upholding brand standards.

The role requires reliability, strong communication, and the ability to work flexible hours, including weekends and holidays. Training and advancement opportunities are provided as part of our inclusive, customer-focused team that values

Qualifications

• Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-centric: a passion for delivering outstanding customer service and creating memorable shopping experiences.
• Communication & collaboration: strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Positive attitude, reliability, and a strong work ethic.
• Flexibility: willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-savvy: basic math skills and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Retail experience

Customer service

Communication

Team collaboration

Flexibility

POS systems

Job description

The Finish Line, Inc. in Austin, TX, is seeking an energetic Associate to support daily store operations and deliver outstanding customer experiences. You will assist customers, keep shelves stocked, and help execute promotions while upholding brand standards.

The role requires reliability, strong communication, and the ability to work flexible hours, including weekends and holidays. Training and advancement opportunities are provided as part of our inclusive, customer-focused team that values