Store Experience & Sales Specialist

R551US The Finish Line, Inc.; Alton (IL); On-site; USD 28,000 - 34,000; Full time

Job summary

The Finish Line, Inc. is hiring a Store Associate in Illinois (Alton area) to assist daily operations and deliver exceptional customer experiences. You will help drive store sales, manage merchandise, and ensure high standards of service.

Candidates should have retail experience, strong communication skills, and a flexible schedule including weekends and holidays. The role requires basic math, POS familiarity, and English language proficiency to read reports and assist customers.

Qualifications

• Experience: Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Communication & Collaboration: Strong interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Positive attitude, reliability, and a strong work ethic.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Basic math skills and familiarity with POS systems.
• Minimum Requirements: A set, weekly availability, including a mix of mornings, days, and nights, based on business needs. Availability to work on weekends and holidays as required. Consistent punctuality and regular attendance in line with the company’s policies. Clear spoken English to effectively communicate with customers. Proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations. Additional duties and projects as required.

Skills

Customer service

Communication

Flexibility

POS familiarity

English language

Tools

POS systems

Job description

The Finish Line, Inc. is hiring a Store Associate in Illinois (Alton area) to assist daily operations and deliver exceptional customer experiences. You will help drive store sales, manage merchandise, and ensure high standards of service.

Candidates should have retail experience, strong communication skills, and a flexible schedule including weekends and holidays. The role requires basic math, POS familiarity, and English language proficiency to read reports and assist customers.