Store Experience Lead | Sales & Training

Von Maur, Inc.; Beachwood (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Merchandise discount

Comprehensive benefits

401(k) retirement plan

Job summary

Von Maur, Inc. in Beachwood, OH is seeking a Dry Goods Keyholder to support store operations and deliver exceptional customer service. You will greet customers, share product knowledge, and maintain a clean, visually appealing store while achieving sales goals and assisting with new hire training.

This role emphasizes relationship-building, friendly service, and contributing to a no-holiday-hours environment with opportunities for internal career growth through a promote-from-within philosophy.

Qualifications

• Experience in retail sales preferred.
• Able to work day, evening, and weekend shifts.
• Ability to greet customers and build relationships.

Responsibilities

• Own the customer experience—greet people sincerely, be friendly and thank every customer.
• Execute all duties of a sales associate and achieve individual sales and account goals.
• Develop relationships to grow the business.
• Highlight product knowledge and services to create the best customer experience.
• Unpack and display stock.
• Maintain a visually appealing and clean store.
• Assist with new hire training.
• Open and close the store for business.
• Be available to work day, evening, and weekend shifts.

Skills

Customer service

Sales skills

Relationship building

Product knowledge

Training teammates

Job description

Von Maur, Inc. in Beachwood, OH is seeking a Dry Goods Keyholder to support store operations and deliver exceptional customer service. You will greet customers, share product knowledge, and maintain a clean, visually appealing store while achieving sales goals and assisting with new hire training.

This role emphasizes relationship-building, friendly service, and contributing to a no-holiday-hours environment with opportunities for internal career growth through a promote-from-within philosophy.