Store Experience Lead — Customer Service & Merchandising

GetGo Café + Market; Ravenna (OH); On-site; USD 23,000 - 29,000; Full time

Job summary

Circle K located in Ravenna, OH is seeking a Customer Service/Shift Leader to greet customers, provide friendly service, and manage daily store operations. You will handle cash, assist with product recommendations, and ensure store standards are met.

The role requires reliable attendance, ability to work full-time hours including days and evenings, and a valid driver's license. Prior retail/leadership experience is preferred.

Qualifications

• High school diploma or equivalent required; 6 months to 1 year retail/management experience preferred.
• Strong customer service and communication skills.
• Ability to handle cash, operate cash register and basic POS transactions.
• Demonstrated leadership and ability to supervise shifts when needed.

Responsibilities

• Greet customers, assist and upsell product suggestions.
• Provide prompt, courteous service and resolve issues.
• Perform store cleanliness and sanitation tasks.
• Enter transactions accurately and ensure correct change.
• Supervise shifts and assist Store Manager as needed.

Skills

Retail experience

Customer service

Leadership

Communication

Cash handling

Time management

Problem solving

Driver's license

Education

High school diploma or equivalent

Job description

Circle K located in Ravenna, OH is seeking a Customer Service/Shift Leader to greet customers, provide friendly service, and manage daily store operations. You will handle cash, assist with product recommendations, and ensure store standards are met.

The role requires reliable attendance, ability to work full-time hours including days and evenings, and a valid driver's license. Prior retail/leadership experience is preferred.