Store Environment Team Member

Michael's; Northville (PA); On-site; USD 25,000 - 35,000; Full time

Job summary

Michaels is seeking a dedicated team member for their Northville store. This role involves maintaining store cleanliness, providing excellent customer service, and supporting various operational tasks. Ideal candidates will have retail or cleaning experience and a passion for creativity.

Qualifications

• Experience in retail and/or cleaning preferred.

Responsibilities

• Maintain cleanliness and recovery standards in the store.
• Provide friendly customer service and assist customers.
• Complete tasks assigned by supervisors.

Skills

Customer Service

Cleaning

Job description

Store - Northville, MI

Maintain a high standard of overall look and feel of the store, including cleanliness and recovery standards, to deliver our Brand Promises. Deliver friendly customer service, assist customers in shopping, and help them find what they’re looking for.

1. Collect and dispose of trash following approved procedures.
2. Dust and damp mop floors following approved procedures.
3. Move equipment and products for cleaning and return products to correct placement.
4. Clean assigned areas with designated materials and equipment, including preparing cleaning solutions as needed.
5. Deep clean key areas such as bathrooms, breakrooms, entryways, and high traffic zones to maintain safety and cleanliness.
6. Keep cleaning equipment organized and notify supervisors for supply replenishment.
7. Identify areas needing cleaning and proactively complete tasks.
8. Complete all tasks assigned by supervisors, adhering to federal, state, and local guidelines.
9. Maintain positive interactions with team members and customers, embodying the organization’s values.
10. Project a positive image and serve as a role model for team members.

Other duties may include:

1. Providing a fast, friendly checkout experience and executing cash handling to standards.
2. Engaging customers about Rewards programs and Private Label Credit Cards, and completing enrollments.
3. Assisting with Omni channel processes like BOPIS and SFS.
4. Participating in truck unloading, stocking, and planogram processes.
5. Supporting shrink and safety programs.
6. Following SOPs and company policies to ensure legal and operational compliance.

Preferred Knowledge/Skills/Abilities:

• Experience in retail and/or cleaning preferred.

Physical Requirements & Work Environment:

• Standing for long periods, moving throughout the store, bending, lifting, reaching, and stretching.
• Lifting heavy objects and using ladders or equipment to access high shelves.
• Work in climate-controlled indoor environments, with some outdoor work and non-climate-controlled stock rooms.
• Use of commercial cleaning chemicals and supplies.

Applicants must meet legal requirements and be at least 16 years old.

At Michaels, our purpose is to fuel the joy of creativity. We operate over 1,300 stores across North America and online, fostering an inclusive environment and offering comprehensive benefits. For more information, visit Michaels.com and mikbenefits.com.