Store Environment Team Member

Michaels Stores; Happy Valley (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

Michaels Stores is seeking a dedicated team member to maintain a clean and welcoming store environment. Responsibilities include cleaning, customer service, and supporting various store operations. Ideal candidates will have retail experience and a commitment to customer satisfaction.

Benefits

Comprehensive Benefits

Qualifications

• Preferred retail and/or cleaning experience.
• Ability to stand for long periods and lift heavy boxes.

Responsibilities

• Maintain store cleanliness and recovery standards.
• Provide friendly customer service and assist customers.
• Support truck unloading, stocking, and planogram activities.

Skills

Customer Service

Cleaning

Retail Experience

Job description

Store - PHX-PEORIA/LAKE PLEASANT BLVD, AZ

Maintain a high standard of overall look and feel of the store, including cleanliness and recovery standards, to deliver our Brand Promises. Provide friendly customer service, assist customers in shopping, and help them find what they’re looking for.

1. Collect and dispose of trash following approved procedures.
2. Dust and damp mop floors following approved procedures.
3. Move equipment and products for cleaning and return products to correct placement.
4. Clean assigned areas using designated materials and equipment, including mixing water and detergents as needed.
5. Deep clean key areas such as bathrooms, breakrooms, entryways, and high traffic zones to ensure a safe, clean environment.
6. Keep cleaning equipment organized; notify supervisor of supply needs in advance.
7. Identify areas needing cleaning and proactively complete tasks.
8. Complete all tasks assigned by the supervisor, following all relevant guidelines and regulations.
9. Maintain positive interactions with team members and customers, reflecting the organization’s values.
10. Project a positive image and serve as a role model for others.

Other duties may include:

• Providing a quick, friendly checkout experience and handling cash accurately.
• Engaging customers about Rewards programs and Private Label Credit Cards, assisting with enrollment.
• Supporting Omni channel processes like BOPIS and SFS.
• Participating in truck unloading, stocking, and planogram (POG) activities.
• Supporting shrink and safety initiatives.
• Following SOPs and company policies to ensure legal compliance.

Preferred Knowledge/Skills/Abilities:

• Retail and/or cleaning experience preferred.

Physical Requirements and Work Environment:

• Ability to stand for long periods, move around the store, bend, lift, carry, reach, and stretch.
• Lift heavy boxes and access high shelves with ladders or similar equipment.
• Work may include outdoor activities, some work in non-climate-controlled areas, and work during nights, weekends, and early mornings.
• Use of standard cleaning chemicals and supplies.

Legal and Age Requirements:

Applicants must meet federal, state, and local legal requirements. Michaels requires team members to be at least 16 years old.

About Michaels: Our purpose is to fuel the joy of creativity. We operate over 1,300 stores across North America and online. We prioritize team member wellbeing with comprehensive benefits. For more information, visit Michaels.com.

Equal Opportunity Employment: Michaels is committed to inclusion and providing reasonable accommodations for individuals with disabilities. Contact Customer Care at 1-800-642-4235 for assistance.