Store Director: Lead Retail Operations & Team Development

Cardenas Markets LLC; East Palo Alto (CA); On-site; USD 96,000 - 110,000; Full time

Job summary

Cardenas Markets LLC is seeking a Store Director to oversee daily store operations and lead a team toward profitable performance in East Palo Alto, California. The role emphasizes integrity, respect, collaboration, and developing direct reports from department team leaders to store team members.

You will drive improvements in efficiency, service, and adherence to safety and compliance, while modeling the company's values and guiding store leadership to achieve ambitious goals.

Qualifications

• 3+ years' experience in a progressive operations role including managing different sales volume stores;
• Confident working in a fast-paced, constantly evolving environment and exhibit excellent multi-tasking skills;
• Proven experience in dealing effectively with diverse team member/management issues;
• Knowledge of applicable state and federal laws applicable to effectively running a store, governmental compliance requirements, employment, and labor laws, including immigration laws and processes;
• Possess the ability to articulate the complexity of business needs and the capability to build/develop practical action plans based upon those needs;
• Excellent interpersonal, negotiation, and analytical skills are required.
• Excellent written and verbal communications skills (includes active listening).
• Ability to speak, read, write and understand both English and Spanish sufficiently to understand conversations, presentations, company manuals, forms and documents;
• Proficient computer skills in e-mail, Microsoft Office (Power Point, Word, Excel, ) required;
• Effective planning, prioritization, and time management skills with effective ability to follow-up on delegated

Responsibilities

• Oversees daily store operations and provides leadership to achieve profitable operation.
• Develops a succession plan for leadership positions within the store to meet growth goals.
• Recruits, trains, coaches, and develops Department Team Leaders to ensure store goals.
• Sets clear performance processes and expectations to improve team turnover.
• Provides guidance to store teams to enable completion of responsibilities.
• Leads by example to ensure friendly employees and fair treatment of all team members and customers.
• Communicates company objectives to Store Team Members.
• Manages a broad range of tasks including policy interpretation and issue resolution.
• Maintains compliance with state/federal laws and company values.

Skills

Store operations

Leadership

Team development

Budgeting & KPIs

Spanish language

Job description

Cardenas Markets LLC is seeking a Store Director to oversee daily store operations and lead a team toward profitable performance in East Palo Alto, California. The role emphasizes integrity, respect, collaboration, and developing direct reports from department team leaders to store team members.

You will drive improvements in efficiency, service, and adherence to safety and compliance, while modeling the company's values and guiding store leadership to achieve ambitious goals.