Store Director #229 - Conway, AR

Academy Sports; Conway (AR); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Store Manager, where your leadership will inspire a large retail team to excel in customer service and profitability. This full-time position offers the chance to drive sales through effective training and operational management, while fostering a culture of engagement and community involvement. With a focus on strategic insights and performance management, you'll play a key role in shaping the store's success. If you thrive in a dynamic retail environment and are passionate about customer satisfaction, this role is perfect for you.

Qualifications

• 5+ years of management experience in a large-format store.
• Bachelor's degree or equivalent work experience required.

Responsibilities

• Provide leadership to achieve customer service and profitability goals.
• Oversee store operations and inspire associates to drive sales.
• Manage supply chain, merchandising, and inventory control.

Skills

Leadership skills

Customer service skills

Entrepreneurial skills

Operational and execution skills

Employee relations expertise

Financial planning and budgeting

Ability to work flexible hours

Ability to travel

Education

Bachelor’s degree in a relevant field

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

Job Description:

WORK EXPERIENCE: At least five years of management experience in a complex, large-format store.

EDUCATION: Bachelor’s degree in a relevant field of study or equivalent years of related work experience required.

ATTENDANCE: Regular attendance required.

SKILLS & ABILITIES:

• Leadership skills to inspire, lead, and manage a large retail organization.
• Customer service skills to train store associates.
• Entrepreneurial skills to diagnose and capture sales opportunities.
• Operational and execution skills to manage store supply chain, maintenance, and other activities.
• Employee relations expertise to drive associate recruitment and retention.
• Ability to interpret and communicate policies and initiatives to store associates to drive execution.
• Financial planning and budgeting experience to achieve financial objectives.
• Ability to work flexible hours such as evenings, weekends, and holidays as necessary.
• Ability to travel periodically to assist in other stores as needed.

SOME DUTIES:

• Primary Objective: Provide leadership to a store to achieve customer service, associate engagement, and profitability goals.
• Oversees an assigned store to inspire and lead associates while driving sales.
• Drives customer service through leading by example and providing hands-on customer service training.
• Serves as the primary communication channel to store associates on policies, procedures, and sales opportunities.
• Conveys Academy’s entrepreneurial and sales-oriented culture to capture and preserve market share.
• Maximizes employee retention through best practices in hiring and mentoring.
• Manages store operations including supply chain, merchandising, maintenance, inventory control, loss prevention, treasury, and risk management.
• Drives in-store training processes to provide excellent customer service, product knowledge, process understanding, and risk management.
• Provides strategic regional merchandise insights to Academy’s merchant organization based on personal insights and customer feedback.
• Drives store profitability by increasing sales and managing expenses such as payroll, maintenance, shrink, and other controllable costs.
• Provides strategic insights on regional attributes related to competition, economic trends, marketing opportunities, and other variables.
• Participates in Academy’s budgeting process by assisting in developing sales objectives.
• Oversees performance management and career development for store staff.
• Fosters community involvement to drive sales and customer awareness.
• Champions Omnichannel initiatives to enhance in-store customer service and online sales.
• Partners with marketing to increase customer traffic through grassroots and localized marketing.
• Develops and delivers performance evaluations and career development plans for store associates.
• Stays updated on retail trends.
• Required to learn company policies, procedures, and safety rules.

Duties may change, and associates may be required to perform other duties as assigned.

Full-time position.

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.