Store Director

Redner's Markets; Oxford (PA); On-site; USD 65,000 - 95,000; Full time

Job summary

Paycom - ATS is seeking a Grocery Department Manager to direct all store operations, manage budgets, and lead a team to maximize sales and profits. You will oversee front-end processes, cashier accuracy, and customer service standards while coordinating with department managers on promotions and product placement.

The role requires strong leadership, extensive store management experience, and solid communication skills for dealing with staff and vendors.

Qualifications

• Minimum requirement of a high school education; college education is helpful but not required.
• Minimum of 5 years experience in the supermarket industry with management training.
• Working knowledge of store management and operations.
• Ability to lead decisively and provide effective leadership.
• Excellent oral and written communication with customers, employees, and vendors.
• Basic math skills for discounts, margins, markups, and inventory reporting.
• Ability to verify vendor invoices and complete inventory/receiving reports.
• Strong organizational and follow-through abilities.
• Ability to stand for extended periods during shifts.

Responsibilities

• Direct and manage all store operations to maximize sales and gross profits.
• Foster a positive, team-oriented environment and high performance.
• Monitor budgets, expenses, and profit margins for efficiency.
• Plan, organize, and control store activities with department managers.
• Lead promotions, seasonal changes, and product placements.
• Oversee cash accountability and store bookkeeping accuracy.
• Supervise scheduling, training, and personnel development.
• Ensure health, safety, and legal regulations are followed.

Skills

Leadership

Budgeting

Staff scheduling

Customer service

Communication

Education

High school diploma

College education helpful

Job description

DEPARTMENT: Grocery DepartmentREPORTS TO: District Manager/StaffFLSA STATUS: Exempt – 45 hoursJOB SUMMARY:To direct and manage all phases of the store operations in a manner designed to obtain maximum sales and gross profits through effective utilization of personnel and other resources that are available.ESSENTIAL JOB FUNCTIONS:Foster a positive work environment that promotes teamwork, customer service, and high performanceMonitor profit margins, budgets, and expenses to ensure the store is operating efficiently.Plan, organize, direct, and control store activities with the assistance of department managers.Coordinate with department managers to manage in-store promotions, seasonal changes, and product placementsAssure that all store personnel are courteous to customers and that all customer complaints/requests are handled promptly and professionally.Ultimately responsible for overseeing all cash accountability and accurate store bookkeeping.Responsible for maximum utilization of store personnel through effective scheduling, counseling, and evaluating programs, training programs, motivation and supervision.Responsible for efficient and effective delegation of duties to achieve maximum performance and proper follow-up procedures.Acts as company representative both within the store and within the community.Responsible for preparation of the store’s operating budget on a weekly basis.Maintain a housekeeping program, which ensures an orderly and clean store that is pleasing to the customer’s eye.Responsible for the maintenance of prompt and accurate check-out service through proper supervision of front-end personnel and cashier accuracy.Maintain efficient and knowledgeable methods of operation through regular department manager meetings and morning huddles.Maintain building and equipment in maximum operational condition.Implement and oversee any discount, price protection, and sign programs.Responsible for the optimum freshness of all products and proper merchandising to achieve maximum sales and profits throughout the store and departments.Implement and maintain effective fire and safety programs within the store.Implement and maintain effective security standards within the store.To greet all customers and thank them for their patronage while on the sales floor.Responsible for payroll administration for all employees in the store.Responsible for hiring, firing, and discipline of all employees.Ensure compliance with all health, safety, and legal regulations, including food safety standards.Abide by all company policies as stated in the Employee Handbook.SUPPLEMENTAL JOB FUNCTIONS:Responsible for approving vacation, personal days, and time off for all employees.Explain fringe benefits to all employees.Conduct daily refrigeration checks throughout the store.MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:Minimum requirement of a high school education. College education is helpful but not required.Minimum of 5 years experience in the supermarket industry, with successful participation in management training programs.Working knowledge of all aspects of store management and operations. Also, have the ability to make decisions and to provide effective leadership.Must have excellent oral and written communication skills for dealing with customers, employees, and vendors.Must have basic math skills to calculate figures and amounts such as discounts, gross margins, markups, percentages, proportions, ratios, and volume.Ability to verify vendor invoice charges and counts, and the ability to complete required accounting reports including inventory and receiving.Excellent organization and follow through skills.Must be able to stand upright for most of your scheduled work shift.