Store Director

Safeway; Issaquah (WA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Sick pay

Paid time off

Paid holidays

Bereavement pay

Retirement benefits (pension/401k)

Quarterly bonus

Job summary

Safeway in Issaquah, WA seeks a Store Director to oversee all aspects of a retail grocery operation, drive store performance, and manage staff. You will forecast sales, plan labor, and ensure adherence to policies, safety standards, and customer service excellence.

You will lead product placement, promotions, inventory control, and maintain a secure, compliant store environment while building strong team and union relationships where applicable.

Qualifications

• 3 years’ management experience in multi-department retail operation.
• Strong customer service and supervisory skills.
• Understanding of overall store operations and leadership.
• Must have passed Store Director Selection (SDS) process.

Responsibilities

• Overall management responsibility for operation of retail grocery store, including store performance, control of cash, inventory and security, customer services, and management of staff.
• Track, analyze and improve store performance; forecast weekly/daily sales and communicate goals.
• Forecast, schedule, and monitor labor; manage cost control.
• Direct execution of product placement and appearance; ensure in-stock conditions.
• Monitor display accuracy and promotions; ensure proper ordering and cleanliness.
• Ensure compliance with legal requirements, safety, sanitation, wage/hour, etc.
• Provide leadership, train and manage store employees; give feedback and development opportunities.
• Maintain relationships with union officials when applicable and with staff, peers, suppliers, and customers.

Skills

Store management

Customer service

Leadership

Store operations

Team supervision

Education

High school diploma or equivalent

College degree preferred

Job description

• Key Responsibilities include, but are not limited to:
• Overall management responsibility for operation of retail grocery store, including store performance, control of cash, inventory and security, customer services, and management of staff.
• Track, analyze and take action to improve store performance by forecasting of weekly/daily sales goals and meeting or exceeding established goals. Communicate sales goals, department performance and sales opportunities with staff to ensure positive results.
• Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues.
• Develop and direct execution of strategies to improve product placement and appearance.
• Monitor display accuracy and appearance to implement promotions. Ensure that products are properly displayed and ordered in a manner to maintain in-stock conditions.
• Manage issues relating to store maintenance, cleanliness, safety and sanitation.
• Oversee and monitor handling of cash and accounting. Ensure store is secured.
• Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met.
• Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc.
• Focus on customer satisfaction and needs, ensure that employees provide customers with superior customer service through use of best practices and communication of the importance of superior customer service.
• Select, train, develop, and manage job performance of store employees, with assistance of other management personnel.
• Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities.
• Maintain appropriate professional relationship with union officials, and ensure compliance with collective bargaining agreement provisions, if applicable.
• Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers effectively handling complex or difficult situations involving others.
• Motivate others to perform the job and work towards common objectives. Serve as a role model to others instilling a positive attitude in his/her employees.

Qualifications: The following are preferred:

• 3 years’ management experience responsible for managing a department/team within a multi-department operation within the retail industry.
• High School Diploma or equivalent required, College degree is preferred.
• Strong customer service and supervisory skills.
• Strong understanding of overall store operations.
• Strong Leadership skills.
• Must have passed the Store Director Selection (SDS) process

Physical Environment

• Most work is performed in a temperature-controlled environment
• Incumbent may sit for long periods of time at desk or computer terminal
• Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday
• Work may involve regular standing, walking, climbing stairs and movement in and around machinery and hazardous equipment, as well as receiving and production areas
• Stooping, bending, twisting, and reaching may be required in completion of job duties
• Workday is fast paced and stressful

The salary range is $100,000 to $129,800 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates.

Benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation Pay (accrued based on hours worked), paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). Associates in this position are also eligible for a quarterly bonus.