Store Director

Randalls; Colorado Springs (CO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive wages weekly

Associate discounts

Health & Financial benefits

Time off and holidays

Training and career growth

Inclusive work environment

Job summary

Albertsons Companies in Colorado Springs seeks a Store Director to lead the store, drive exceptional customer service, and manage both fresh and non-perishable departments. You will oversee staff, pricing, and compliance to deliver strong sales and profit outcomes.

Responsibilities include daily operations oversight, inventory management, hiring and coaching, and reporting to district leadership. A retail background and strong communication skills are essential for success in this role.

Qualifications

• Minimum 3+ years in store management or equivalent environment.
• Able to oversee operations, inventory, and staff performance.
• Comfort with basic math, accounting concepts and financial statements.

Responsibilities

• Lead total store operations and department managers to meet goals.
• Drive outstanding customer service and a positive store culture.
• Oversee perishable and non-perishable inventory and pricing.
• Maintain cleanliness, safety, and policy compliance.
• Hire, train, and develop associates; motivate the team.
• Monitor sales, labor costs, and performance metrics daily.
• Handle customer inquiries and report issues to leadership.

Skills

Retail leadership

Customer service

Communication

Accounting basics

Numeracy

Supervision

Education

High School Diploma

College degree preferred

Job description

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

As a Store Director, you’ll be the heartbeat of our store, bringing exceptional customer service to every interaction. You’ll lead the charge in managing the entire store, both fresh and non-perishable departments, while inspiring your team to meet and exceed sales and profit goals. Your insights and recommendations will play a key role in shaping our operations, directly influencing our store’s success.

What You’ll Do:

• Customer Service Champion: Foster a culture of outstanding customer service that resonates throughout the store. You’ll lead by example, ensuring we not only meet but exceed customer expectations.
• Operational Leadership: You’ll take the reins of total store operations, guiding associates and department managers alike to keep everything running smoothly.
• Inventory Management: Oversee daily operations of the store, including both perishable and non-perishable departments. Conduct daily inspections to ensure top-notch product quality and compliance with standards.
• Inventory Guru: Keep our shelves stocked and organized while maintaining high standards for cleanliness and safety. You’ll be responsible for pricing and implementing company policies to minimize merchandise shrink.
• Team Development: Motivate, train, and lead associates, ensuring they’re equipped with the knowledge and skills to succeed. You'll play a crucial role in hiring and advancing top talent.
• Sales and Performance Monitoring: Regularly communicate sales goals and department performance to your team, driving them to achieve great results. You’ll keep an eye on daily logs, purchase reports, and labor costs to ensure everything stays on track.
• Customer Engagement: Handle incoming calls and customer inquiries with professionalism and care, addressing any complaints effectively and reporting to district leadership as necessary.
  

Physical and General Requirements:

• You’ll need a strong retail background, ideally with management experience, and a deep understanding of company policies and procedures.
• Excellent communication and leadership skills are essential, along with the ability to handle customer interactions with composure.
• Proficiency in basic math and accounting is necessary, and you should be comfortable navigating computer software and financial statements.
• While your primary responsibilities are managing operations, you’ll also roll up your sleeves for manual tasks like setting up displays or assisting at the cash register.
• Physical stamina is key—you’ll be standing, walking, and frequently lifting to 50 lbs.

Work Environment:

• Expect to work in a temperature-controlled store environment, with occasional exposure to various temperatures while handling products.

Minimum Qualifications:

• 3+ year of experience as a Store Manager, General Manager, or similar role in a retail, hospitality, or service environment.
• A High School Diploma is required; a college degree is preferred.
• Strong customer service and supervisory skills are a must.

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

A copy of the full job description can be made available to you.

Pay Transparency:

Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). [If applicable:] Associates in this position may be eligible for a quarterly bonus.