Store Customer Service Pro - Growth & Impact

SmartRecruiters, Inc.; Lakeland (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in Lakeland, FL is hiring a full-time Customer Service Representative to greet customers, take orders by phone and in person, and help ensure fast, friendly service during busy hours.

You’ll learn our order-taking systems and work with a team to deliver high quality pizzas, accurate orders, and great guest experiences. The role emphasizes a positive attitude, reliability, and strong communication in a fast-paced store environment.

Qualifications

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

• Demonstrating a friendly, positive attitude and great customer service skills.
• Taking orders over the phone and in person.
• Dealing with customer concerns.
• Making Domino’s high quality pizzas.
• Food and portion control.
• Hygiene and food safety.
• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Skills

Money handling

Order taking

Phone orders

Verbal skills

Typing orders

Job description

Domino's Pizza in Lakeland, FL is hiring a full-time Customer Service Representative to greet customers, take orders by phone and in person, and help ensure fast, friendly service during busy hours.

You’ll learn our order-taking systems and work with a team to deliver high quality pizzas, accurate orders, and great guest experiences. The role emphasizes a positive attitude, reliability, and strong communication in a fast-paced store environment.