Pizza Customer Service Specialist

Domino's; Lakeland (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

Domino's is seeking a Customer Service Representative in Lakeland, FL. The role focuses on delivering excellent customer service, taking orders in-store and over the phone, handling cash, upselling, and ensuring pizza quality and food safety.

Training is provided to help you quickly become proficient and contribute to the team’s success. You will work with a supportive store team, with opportunities for growth from CSR to management and franchise ownership.

Qualifications

• Experience in customer service and cash handling.
• Ability to upsell and provide friendly service.
• Hygiene and food safety practices in a fast-paced environment.

Responsibilities

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Cash handling
• Upselling
• Making Domino’s high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• General cleaning duties
• Operate all equipment
• Stock ingredients and manage storage
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility daily

Skills

Cash handling

Customer service

Upselling

Food safety

Job description

Domino's is seeking a Customer Service Representative in Lakeland, FL. The role focuses on delivering excellent customer service, taking orders in-store and over the phone, handling cash, upselling, and ensuring pizza quality and food safety.

Training is provided to help you quickly become proficient and contribute to the team’s success. You will work with a supportive store team, with opportunities for growth from CSR to management and franchise ownership.