Store Customer Experience Associate

SmartRecruiters, Inc.; Burlington (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a full-time Customer Service Representative to work at 1837 South Church St. The CSR will greet customers, answer phones, take orders on our POS system, and assist with light duties in a busy retail setting.

The role emphasizes friendly interaction, teamwork with store staff, and maintaining a clean, efficient checkout area. Training provided to learn POS operations and customer service best practices.

Qualifications

• Greet customers
• Answer phones
• Learn to take orders on our POS system
• Light cleaning duties including folding boxes

Responsibilities

• Greet customers and assist with their needs
• Answer incoming phone calls and direct inquiries
• Process orders using the POS system
• Fold boxes and perform light cleaning tasks as needed

Skills

Customer service

Phone handling

POS system

Light cleaning

Job description

SmartRecruiters, Inc. is seeking a full-time Customer Service Representative to work at 1837 South Church St. The CSR will greet customers, answer phones, take orders on our POS system, and assist with light duties in a busy retail setting.

The role emphasizes friendly interaction, teamwork with store staff, and maintaining a clean, efficient checkout area. Training provided to learn POS operations and customer service best practices.