Store Counter Sales

NAPA Auto Parts; Town of Ridgeway (NY); On-site; Full time

Job summary

A leading company in the automotive parts industry is seeking a Store Counter Sales associate to join their team. This role involves providing excellent customer service and assisting customers with their automotive parts needs. Ideal candidates will have a background in the automotive industry or a willingness to learn, along with strong communication skills. The position offers competitive pay and opportunities for growth within a stable, Fortune 200 company.

Benefits

Competitive pay and benefits

Opportunities for promotion and career development

Training and ongoing support

Qualifications

• Valid Driver’s License required.
• Experience in parts store or automotive industry preferred.
• Strong communication and listening skills essential.

Responsibilities

• Provide auto parts solutions for customers in person and over the phone.
• Assist team members with customer questions.
• Deliver outstanding customer service.

Skills

Communication

Listening

Customer Service

Education

High School Diploma or GED

Technical or trade courses

Tools

Inventory management systems

Job description

Join to apply for the Store Counter Sales role at NAPA Auto Parts.

We are more than just a Parts Store and are looking for talented individuals to join our NAPA family! As a NAPA Counter Sales associate, you are the "face of the retail store" and the go-to person for customers seeking automotive parts and services. No need to be able to tear down engines—though that’s a plus—but a background in automotive parts is important.

What You Will Be Doing

1. Providing auto parts solutions for retail and wholesale customers in person and over the phone.
2. Assisting team members with customer questions using your parts knowledge.
3. Delivering outstanding customer service and creating a positive shopping experience.
4. Engaging with customers to foster a friendly environment.
5. Using technology such as computers, cash registers, and catalogs.

This Is The Right Opportunity For You If You

1. Enjoy helping customers with auto parts and service questions.
2. Have experience in the automotive industry or enjoy tinkering and repairing vehicles.
3. Are willing to learn about automotive parts if you lack experience.
4. Seek a team where you can grow your career.

What You’ll Need

1. Valid Driver’s License.
2. Experience in a parts store or automotive industry, or willingness to learn.
3. High School Diploma or GED; technical or trade courses are a plus.
4. Excellent communication skills.
5. Enjoy fast-paced retail environments.
6. Strong listening skills and empathy.

And If You Have This, Even Better

1. Background or passion for automotive, heavy equipment, marine, or dealership industries.
2. Experience in parts stores, auto body shops, or retail.
3. Knowledge of inventory management systems.
4. Customer-centric attitude.
5. ASE Certifications (a plus).

What’s In It For You

1. Great team and brand.
2. Competitive pay and benefits, including health and 401K.
3. Stable, Fortune 200 company with a family feel.
4. Opportunities for promotion and career development.
5. Training and ongoing support.
6. Pay rate of $17.75/hr.