Store Counter Sales

NAPA Auto Parts; Salem (OR); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading company as a Store Counter Sales representative, where you will engage with customers, provide solutions for their automotive needs, and ensure a positive shopping experience. This role offers growth opportunities and a supportive team environment.

Benefits

Health Benefits

401K

Ongoing Training and Development

Opportunities for Promotion

Qualifications

• Experience in a parts store or automotive industry, or willingness to learn.
• Valid Driver’s License required.

Responsibilities

• Providing auto parts answers and solutions to customers.
• Delivering outstanding customer care and interactions.
• Using technology such as computers and cash registers.

Skills

Customer Service

Communication

Automotive Knowledge

Education

High School Diploma or GED

Technical or Trade Courses

Tools

Inventory Management Systems

Job description

Join to apply for the Store Counter Sales role at NAPA Auto Parts

We are more than just a Parts Store and are looking for talented individuals to join our NAPA family! As a NAPA Counter Sales, you will be the "face of the retail store" and the go-to person for customers' automotive needs. You don’t need to be able to tear down and rebuild engines—though that’s a bonus—but a background in automotive parts is essential.

What You Will Be Doing

1. Providing auto parts answers and solutions to retail and wholesale customers in person and over the phone.
2. Assisting team members with customer questions using your parts knowledge.
3. Delivering outstanding customer care and interactions.
4. Bringing energy and customer focus to our fast-paced stores.
5. Welcoming customers and ensuring a positive experience.
6. Using technology such as computers, cash registers, and catalogs.

This Is The Right Opportunity For You If You

1. Enjoy helping customers with auto parts and service questions.
2. Have experience in the automotive industry or enjoy tinkering with cars and trucks.
3. Are willing to learn about automotive parts if you lack experience.
4. Seek a career with growth opportunities.

What You’ll Need

1. Valid Driver’s License.
2. Experience in a parts store or automotive industry, or willingness to learn.
3. High School Diploma or GED; technical or trade courses are a plus.
4. Excellent communication skills.
5. Ability to thrive in a fast-paced retail environment.
6. Good listening skills and empathy for customers.

Additional Preferred Qualifications

1. Background or passion for automotive, heavy equipment, farm industry, diesel, marine, or dealership.
2. Experience in retail, auto body, or collision.
3. Knowledge of cataloging and inventory management systems.
4. Customer-centric mindset.
5. ASE Certifications (a plus).

What’s In It For You

1. Great team and brand.
2. Competitive pay.
3. Health benefits and 401K.
4. Stable, Fortune 200 company with a family feel.
5. Opportunities for promotion and career growth.
6. Ongoing training and development.