Store Counter Sales

Genuine Parts Company; Parker (TX); On-site; Full time

Job summary

A leading company in the automotive parts industry is seeking a Counter Sales associate to provide exceptional service at their NAPA stores. The role entails assisting customers with their automotive needs, ensuring a positive experience in a fast-paced environment. Ideal candidates will have a background or passion for automotive parts and a desire to grow their career with numerous opportunities available. Competitive pay, comprehensive benefits, and a culture of promotion from within enhance this exciting opportunity.

Benefits

Health benefits

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Professional development opportunities

Wellness programs

Qualifications

• Valid Driver’s License required.
• Experience in the automotive parts industry preferred.
• Willingness to learn and grow within the automotive field.

Responsibilities

• Assist retail and wholesale customers with auto parts questions.
• Provide outstanding customer care across all interactions.
• Utilize technology to enhance customer service.

Skills

Customer service

Automotive knowledge

Communication

Listening skills

Education

High School Diploma or GED

Technical or Trade school courses

Job description

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate , you are looked at as the “face of the retail store” and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don’t need to be able to tear and motor down and rebuild it (however, if you can, that’s awesome) – but we do need you to have a background and knowledge of automotive parts. A NAPA Counter Sales associate is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!

What you will be doing:

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
• Use your parts knowledge to assist other NAPA team members answer questions for customers
• Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
• Bring customer focus and high energy to our fast-paced stores
• Welcome retail customers into our retail stores and engage to provide a positive consumer experience
• Use technology (computer), cash register, telephone, and paper catalog system

This is the right opportunity for you if you:

• Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
• Have gained your parts experience by working the automotive industry or havegained your experience tinkering with/repairing cars & trucks through the year
• You are willing to learn all things automotive if you don’t have the background in automotive parts.
• Want to join a team where you can learn and grow your career – the opportunities are endless!

What you’ll need:

• Valid Driver’s License
• Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
• High School Diploma or GED. Technical or Trade school courses or degree.
• Excellent verbal and written communication skills
• Love fast paced retail environments
• Great listening skills and empathy for customers

And if you have this, even better (not a deal breaker if you don’t):

• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, auto body/collision
• Knowledge of cataloging AND/OR inventory management systems, a plus
• Entirely customer-centric (external/internal)
• ASE Certifications

What’s in it for you:

• Awesome people and brand
• Competitive Pay
• Outstanding health benefits and 401K
• Stable company. Fortune 200 with a “family” feel
• A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
• Great training, and ongoing development with support from multiple leaders/your team

This position offers a starting hourly rate of $18.50. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

Health Insurance: Comprehensive medical, dental, and vision plans.

Retirement Plan: 401(k) with company match.

Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave

Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

About Us

As one the largest global auto parts networks worldwide, our Automotive Group is a critical part of our organization. It services our customers across North America, Europe, Australia, and New Zealand. In North America, over 500,000 parts are sold under the NAPA brand name, and they’re widely recognized for their quality parts, quality service, and knowledgeable representatives. Our international supply chain provides fast, dependable, and seamless distribution of parts to our retail stores and customers.