Store Consultant: Printing, Signs & Shipping Expert

FedEx Office; Totowa (NJ); On-site; USD 29,000 - 39,000; Full time

Job summary

FedEx Office in Totowa, NJ is seeking a Store Consultant to deliver a positive customer experience by understanding needs, suggesting options, and offering solutions. You will be knowledgeable across print, signs & graphics, and shipping, handling orders, pricing, and product information.

You will operate various equipment, manage production queues, handle complex projects, maintain retail supplies, and complete tasks with priority.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Provides consultative customer service in a retail environment to understand each customer’s needs.
• Takes orders, provides pricing and product information, and recommends FedEx Office products and services.
• Operates and maintains a wide variety of equipment and manages the production queue and output.
• Performs POS transactions and handles cash and change.
• Maintains a safe, clean, and organized retail store environment.

Skills

Customer service

Verbal communication

Written communication

Education

High school diploma or equivalent

Job description

FedEx Office in Totowa, NJ is seeking a Store Consultant to deliver a positive customer experience by understanding needs, suggesting options, and offering solutions. You will be knowledgeable across print, signs & graphics, and shipping, handling orders, pricing, and product information.

You will operate various equipment, manage production queues, handle complex projects, maintain retail supplies, and complete tasks with priority.