Store Consultant: Printing, Graphics & Shipping Expert

FedEx Office and Print Services; Clifton (NJ); On-site; USD 29,000 - 39,000; Full time

Job summary

FedEx Office and Print Services in New Jersey is seeking a Store Consultant to provide consultative customer service across printing, signs & graphics, and shipping. You will take orders, quote pricing, and recommend FedEx Office products while maintaining smooth store operations.

Responsibilities include operating printing and shipping equipment, preparing parcels, and ensuring accuracy and exceptional service in a fast-paced retail setting.

Qualifications

• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Delivers an outstanding customer service experience using consultative skills to anticipate customer needs, suggest alternatives, and find solutions.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Assembles parcels and prepares goods for shipping by wrapping items, weighing packages, and labeling parcels.
• Sets up and operates printing, binding, and related equipment.
• Maintains a safe, clean and orderly retail store.

Skills

Communication skills

Education

High school diploma or equivalent

Job description

FedEx Office and Print Services in New Jersey is seeking a Store Consultant to provide consultative customer service across printing, signs & graphics, and shipping. You will take orders, quote pricing, and recommend FedEx Office products while maintaining smooth store operations.

Responsibilities include operating printing and shipping equipment, preparing parcels, and ensuring accuracy and exceptional service in a fast-paced retail setting.