Store Consultant: Printing, Signs & Shipping Expert

FedEx; Corona (CA); On-site; USD 27,000 - 32,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver a positive customer experience. You will take orders, provide pricing information, and recommend FedEx Office products and services.

The role involves operating printing and shipping equipment, managing production queues, and maintaining store safety and cleanliness. The position requires standing for shifts, ability to lift up to 55 pounds, and strong communication skills.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Follows instructions of supervisors and assists other team members in performing store functions.
• Assists in the training of store team members.
• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.

Skills

Verbal communication

Written communication

Customer service

Education

High school diploma or equivalent education

Job description

FedEx Office is seeking a Store Consultant to deliver a positive customer experience. You will take orders, provide pricing information, and recommend FedEx Office products and services.

The role involves operating printing and shipping equipment, managing production queues, and maintaining store safety and cleanliness. The position requires standing for shifts, ability to lift up to 55 pounds, and strong communication skills.