Store Consultant: Printing, Signs & Shipping

FedEx Group; Lenexa (KS); On-site; USD 35,000 - 45,000; Full time

Job summary

FedEx Office in Lenexa, KS is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and propose solutions. You will handle orders, pricing, and product information across print, signs & graphics, and shipping, and you will operate and maintain store equipment and stock materials.

The role requires strong communication, ability to multitask in a fast-paced retail environment, and a commitment to excellent service and store

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Processes financial transactions using a Point of Sale terminal (POS), including handling cash and making change.

Skills

Verbal communication

Written communication

Customer service

Education

High school diploma or equivalent

Job description

FedEx Office in Lenexa, KS is seeking a Store Consultant to deliver a positive customer experience by using consultative skills to anticipate needs and propose solutions. You will handle orders, pricing, and product information across print, signs & graphics, and shipping, and you will operate and maintain store equipment and stock materials.

The role requires strong communication, ability to multitask in a fast-paced retail environment, and a commitment to excellent service and store