Store Consultant: Printing, Signs & Shipping

FedEx Office and Print Services; Cary (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

FedEx Office in the United States is seeking a Store Consultant to deliver a positive customer experience while assisting with print, signs & graphics, and shipping. You will take orders, provide pricing information, and recommend FedEx Office products and services.

The role involves operating equipment, preparing parcels, and maintaining store standards. The position emphasizes consultative interactions to meet customer needs, handle complex orders, and ensure fast, accurate service.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

Responsibilities

• Demonstrates consultative behaviors to understand each customer's need.
• Provides pricing and product information for print, signs & graphics, and shipping.
• Takes orders and coordinates store activities.
• Operates and maintains a wide variety of equipment.
• Maintains a safe, clean and orderly retail store.
• Processes financial transactions using a POS system and handles cash.
• Supports production queue and order workflow.

Skills

Customer service

Retail experience

Communication skills

Education

High school diploma

Job description

FedEx Office in the United States is seeking a Store Consultant to deliver a positive customer experience while assisting with print, signs & graphics, and shipping. You will take orders, provide pricing information, and recommend FedEx Office products and services.

The role involves operating equipment, preparing parcels, and maintaining store standards. The position emphasizes consultative interactions to meet customer needs, handle complex orders, and ensure fast, accurate service.