Store Consultant: Printing, Graphics & Shipping Expert

FedEx Corporation; Mechanicsville (VA); On-site; USD 24,000 - 28,000; Full time

Job summary

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by understanding needs, recommending FedEx Office products and services, and handling orders from start to finish. The role covers print, signs & graphics, and shipping, with responsibilities including pricing, equipment operation, and queue management.

You will assist in training teammates and maintain store standards. The position emphasizes strong communication, multitasking, and the ability to work in a

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Provide consultative customer service in-store, including print, signs & graphics and shipping.
• Take orders, provide pricing and product information, and recommend FedEx Office products and services.
• Operate and maintain store equipment and manage the production queue and outputs.
• Process transactions and handle cash or card payments.
• Maintain a clean, safe, and organized retail store environment.

Skills

Customer service

Communication

Retail experience

Job description

FedEx Office is seeking a Store Consultant to deliver a positive customer experience by understanding needs, recommending FedEx Office products and services, and handling orders from start to finish. The role covers print, signs & graphics, and shipping, with responsibilities including pricing, equipment operation, and queue management.

You will assist in training teammates and maintain store standards. The position emphasizes strong communication, multitasking, and the ability to work in a