Store Consultant: Print, Signs & Shipping Expert

FedEx Office; Rocky River (OH); On-site; USD 23,000 - 26,000; Full time

Job summary

FedEx Office in Rocky River, OH is seeking a Store Consultant to deliver a positive customer experience. You will use consultative skills to anticipate needs, take orders, provide pricing, and recommend FedEx Office products and services.

You will operate printing, signs & graphics, and shipping equipment, manage the production queue and projects, and keep the store organized and stocked. Excellent communication and multi-tasking in a fast-paced environment are essential.

Qualifications

• High school diploma or equivalent
• 6+ months of specialized experience
• Excellent verbal and written communication skills

Responsibilities

• Understand each customer’s individualized need using consultative behavior
• Provide pricing information and recommend FedEx Office products and services
• Operate and maintain printing, binding, and related equipment
• Assemble parcels, prepare goods for shipping, and wrap items
• Process transactions via POS and handle cash as required
• Keep the store clean, organized, and stocked

Skills

Customer service

Consultative selling

Communication

Retail operations

Inventory management

Education

High school diploma or equivalent

Tools

POS terminal

Printing equipment

Shipping software

Job description

FedEx Office in Rocky River, OH is seeking a Store Consultant to deliver a positive customer experience. You will use consultative skills to anticipate needs, take orders, provide pricing, and recommend FedEx Office products and services.

You will operate printing, signs & graphics, and shipping equipment, manage the production queue and projects, and keep the store organized and stocked. Excellent communication and multi-tasking in a fast-paced environment are essential.