Store Consultant: Print, Graphics and Shipping

FedEx; Marietta (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

FedEx Office in Marietta, GA is seeking a Store Consultant to deliver a positive, consultative customer experience across print, signs & graphics and shipping. You will take orders, provide pricing, advise on products, and coordinate daily store activities.

This role requires standing for shifts, lifting up to 55 pounds, handling cash, and maintaining a clean, safe store while working with a team and learning FedEx Office procedures.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels.
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents.
• Maintains a safe, clean and orderly retail Store.

Skills

Verbal communication

Written communication

Education

High school diploma or equivalent

Job description

FedEx Office in Marietta, GA is seeking a Store Consultant to deliver a positive, consultative customer experience across print, signs & graphics and shipping. You will take orders, provide pricing, advise on products, and coordinate daily store activities.

This role requires standing for shifts, lifting up to 55 pounds, handling cash, and maintaining a clean, safe store while working with a team and learning FedEx Office procedures.