Store Consultant: Print & Customer Solutions

FedEx Group; Bellevue (WA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

401K plan with company match

Educational assistance

Paid time off

Free FedEx Learning Center

Diversity programs

Job summary

FedEx Office is seeking a Store Consultant in Bellevue, WA to deliver a positive customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, and suggest FedEx Office products and services while managing the production queue and in-store operations.

Ideal candidates have 6+ months of experience, excellent verbal and written communication, and a high school diploma. The role offers full-time employment with competitive wages and comprehensive benefits.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need.
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services.
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs.
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer.
• Takes complex customer orders using order systems and provides accurate pricing information.
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels.
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents.
• Maintains a safe, clean and orderly retail Store.

Skills

Verbal communication

Written communication

Education

High school diploma or equivalent

Job description

FedEx Office is seeking a Store Consultant in Bellevue, WA to deliver a positive customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, and suggest FedEx Office products and services while managing the production queue and in-store operations.

Ideal candidates have 6+ months of experience, excellent verbal and written communication, and a high school diploma. The role offers full-time employment with competitive wages and comprehensive benefits.