Store Co-Manager: Lead Teams & Elevate Service

Books A Million; Harrisburg (Dauphin County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Compensation

Health & Wellness

Financial Protection

Retirement Savings

Paid Time Off

Employee Discounts

Employee Assistance Program

Job summary

2nd and Charles in Harrisburg, PA is seeking a Co-Manager to oversee day-to-day store operations alongside the management team, maximizing sales and service while executing merchandising plans.

The role requires strong leadership, customer service, and merchandising skills, with open availability for full-time shifts; salary commensurate with experience and responsibilities within our retail network.

Qualifications

• 21 years of age or older.
• High school diploma or equivalent, some college preferred.
• Previous experience in a supervisor role.
• Successful completion of all required background screenings.

Responsibilities

• Maximizes profits and customer service by leading assigned category team and operating the store in adherence to all company policies, procedures, and guidelines.
• Operates the store as the Manager On Duty in conjunction with the management team.
• Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management.
• Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.
• Maintains category merchandising and cleanliness and ensures operational efficiency.
• Maintains used category cadencing and stock levels within the monthly budget.
• Trains and develops Associates and Leads.
• Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings.
• Audits buyback throughout the day to ensure all policies and procedures are being followed.
• Drops off bank deposit and picks up change order as needed.
• Consults with the General Manager on associate performance.
• Performs other duties as assigned.

Skills

Interpersonal Skills

Team Management

Decision Making

Verbal and Written Communication

Education

High School Diploma

Some college preferred

Tools

Cash register skills

Job description

2nd and Charles in Harrisburg, PA is seeking a Co-Manager to oversee day-to-day store operations alongside the management team, maximizing sales and service while executing merchandising plans.

The role requires strong leadership, customer service, and merchandising skills, with open availability for full-time shifts; salary commensurate with experience and responsibilities within our retail network.