Store Clerk - Part Time

GOODWILL OF CENTRAL FLORIDA; Florida; On-site; USD 21,000 - 29,000; Part time

Job summary

Goodwill Industries of Central Florida is seeking an entry-level Part Time Associate in Apopka, FL. You will warmly greet customers, process donations, and help stock and display items on the shop floor.

The role emphasizes friendly customer service, adherence to procedures, and safety standards. No formal education is required, but a willingness to learn and participate in merchandising tasks is expected.

Qualifications

• Frontline customer service experience recommended.
• Ability to follow directions and execute procedures.
• Ability to stay calm and respond to emergencies.
• Knowledge of textile garments is a plus.

Responsibilities

• Receive donations politely and issue receipts.
• Rotate stock and bring items to sales floor per procedures.
• Display merchandise on racks and shelves per merchandising policy.
• Sort, box and label hangers by type.
• Assist in textile color rotation per procedure.
• Greet customers professionally and provide helpful service.
• Direct customers to appropriate areas and information.
• Monitor for shoplifting and report suspicious activity.
• Keep sales floor and production area clean and safe.
• Maintain neat appearance with badge and vest.

Skills

Customer service

Stock management

Merchandising

Safety awareness

Communication

Education

High School diploma or equivalent

Job description

Job Details

• Level: Entry


• Job Location: Apopka 5241 - Apopka, FL 32703


• Position Type: Part Time


• Education Level: None


• Salary Range: $18.00 - $18.00


• Hourly Travel Percentage: None


• Job Shift: Any


• Job Category: Retail

Essential Functions/Duties

• 1. Politely and professionally receive donations from donors and issue donation receipts for articles donated.


• 2. Rotate stock on a timely basis and in accordance with established procedures; bring stock to sales floor in a timely manner.


• 3. Place and present all merchandise on appropriate textile racks and wares shelves in accordance with merchandising policies and procedures.


• 4. Sort, box and label hangers by type.


• 5. Assist in textile color rotation per established procedure.


• 6. Greet each customer with a courteous, friendly and professional attitude; provide prompt, efficient, and accurate customer service at all times.


• 7. Direct customers to proper area and provide general information as requested.


• 8. Stay alert and watch for shoplifting; notify store management on suspicious activity.


• 9. Keep sales floor and production area clean and safe.


• 10. Maintain well groomed appearance and appropriate dress code including name badge and vest.

Additional Functions/Duties

• 1. Refer all customer complaints to management in a timely manner.


• 2. Answer telephone promptly using established etiquette procedure.


• 3. Follow Consumer Product Safety Commission (CPSC) procedures and other Public Protection Guidelines.


• 4. React calmly and respond to emergency situations.


• 5. Perform other duties as assigned by the General Manager.

Qualifications

• 1. Ability to adhere to the organization’s Core Principles.


• 2. Ability to listen and follow directions.


• 3. Ability to provide excellent customer service.


• 4. Ability to react calmly and respond to emergency situations.


• 5. Knowledge of textile articles as related to garment classification (gowns, shirts, pants, etc).


• 6. Ability to react calmly and responsively to emergency situations.

Education and/or Experience

High School education or equivalent is preferred. Previous retail experience is highly preferred.

Computer Skills

To perform this job successfully, an individual should have beginner knowledge of the Internet and the ability look up information.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Special Conditions of Employment

• 1. Regularly lift and /or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance.


• 2. Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.


• 3. Standing and walking for long periods of time.


• 4. Ability to stoop, bend, kneel, push and pull.


• 5. Sufficient mobility to turn from side to side and the ability to lean and remove garments from containers.


• 6. The noise level in the work environment is usually moderate.

License and Certifications

This position does not require any certifications or licenses.

Goodwill Industries of Central Florida is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Goodwill Industries of Central Florida receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

Drug Free Workplace