Store Clerk / Greeting Station

Trident Marketing; Williamsfield (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the service industry is seeking store staff in Williamsfield, Ohio. This role involves providing exceptional customer service while adhering to operational procedures and safety standards. Ideal candidates will have strong communication skills and the ability to multitask in a dynamic environment. Flexibility to work evenings, weekends, and holidays is necessary.

Qualifications

• Excellent verbal and written communication skills.
• Ability to work independently and handle money accurately.
• Availability for nights, weekends, and holidays required.

Responsibilities

• Ensure customer satisfaction through friendly service.
• Assist in daily operations including cleanliness and merchandising.
• Follow cash register and cash handling procedures accurately.

Skills

Math skills

Communication

Multitasking

Team-oriented

Tools

Windows

Excel

Word

Teams

Reservation software

POS systems

Job description

Responsible for the store point of sale procedures while delivering great guest services. This position will include evening hours until 10pm and weekend/holiday shifts.

DUTIES

• Ensure that all products are served to guests professionally, in accordance with Health Codes and procedures.
• Learn all operating systems, products, flavors, and standards, with an emphasis on ergonomics and safety in scooping and other work functions.
• Assist in daily store operations, including staff appearance, customer service, cleanliness, safety compliance, merchandising, production, and inventory management.
• Ensure customer satisfaction through friendly, timely service and proper product handling.
• Follow opening and closing procedures promptly and accurately.
• Maintain proper product portioning, track lost product, and record usage on the daily inventory form.
• Adhere to cash register and cash handling procedures to ensure transaction accuracy.
• Support store marketing efforts, including community donations, catering, and event programs.
• Participate in store planning meetings and other relevant activities.
• Stay informed about resort happenings, answer questions, and find information as needed.
• Perform additional duties such as guest reservations, store promotions, cleaning, and creating store displays.

QUALIFICATIONS

• Strong math skills; comfortable handling money and giving change.
• Knowledge of Windows, Excel, Word, Teams, reservation software, and POS systems is helpful.
• Excellent verbal and written communication and interpersonal skills.
• Ability to work independently and be proactive.
• Capable of multitasking while serving customers.
• Highly organized, energetic, team-oriented, with a positive attitude and commitment to customer service.
• Physical requirements include handling large merchandise, lifting ice cream containers up to 17 pounds, managing supplies, cleaning, and standing for up to 8 hours.
• Availability to work nights, weekends, extended hours, and holidays, as the store operates 7 days a week.
• Well-groomed appearance.