Store Cleaner & Customer Service Assistant

Goodwill of South Central Wisconsin, Inc.; Verona, Northern (WI, KY); Hybrid; USD 24,000 - 30,000; Full time

Job summary

Goodwill of South Central Wisconsin is seeking a Janitor/Cleaner to maintain a clean and safe store environment and support excellent customer service. You will help strengthen communities by keeping facilities tidy and welcoming for shoppers and donors.

Responsibilities include cleaning floors, restrooms, breakrooms, and public areas, stocking supplies, and ensuring safety standards are followed. No prior experience required, physical duties include lifting up to 40 lbs.

Qualifications

• No experience required
• Ability to operate and maintain cleaning equipment (floor scrubber, vacuum, broom, mop)
• Strong interpersonal and customer service skills

Responsibilities

• Cleans all floors, including under garment racks, using a broom, mop, vacuum, and/or floor scrubber
• Cleans restrooms: mirrors, counters, toilets and floors, spot cleaning walls, and wiping all handles
• Provide best in class service by greeting customers/donors and inviting them to return
• Stocks restroom supplies and revisits throughout their shift to complete touch-ups as needed
• Routinely picks up debris, hangers, and product inside and outside store
• Collects and empties trash from public areas, restrooms, breakrooms, and offices
• Cleans and polishes drinking fountains, wipes down microwave and tables in breakroom
• Cleans dressing rooms: mirrors, benches, baseboards, and floors
• Routinely dusts all ledges, tops of fitting rooms, and underneath HRacks
• Informs management of cleaning supplies level on hand and alerting them more needs to be purchased
• Maintain neat, clean and safe environment by following established 5S principles and safety guidelines
• Works the process providing back-up to take in donations or putting out HL product, as assigned
• Consistently interacting with co-workers, shoppers, and donors in a professional and pleasant manner
• Consistently perform all duties within the framework of our Core Values

Skills

Cleaning equipment operation

Customer service

Job description

Goodwill of South Central Wisconsin is seeking a Janitor/Cleaner to maintain a clean and safe store environment and support excellent customer service. You will help strengthen communities by keeping facilities tidy and welcoming for shoppers and donors.

Responsibilities include cleaning floors, restrooms, breakrooms, and public areas, stocking supplies, and ensuring safety standards are followed. No prior experience required, physical duties include lifting up to 40 lbs.