Store Associates (Danforth & Santa Fe)

Goodwill Central Oklahoma; Edmond (OK); Hybrid; USD 17,000 - 23,000; Full time

Job summary

Goodwill Central Oklahoma is seeking a store associate to deliver excellent customer service and perform general store duties across Central Oklahoma. This is not a supervisory role. Starting pay is $13.25 per hour.

The position requires reliable transportation and the ability to speak, read, and write English, along with flexibility to work weekends or evenings as needed. You will assist with stocking, cashier duties, and maintaining a clean, safe store environment while helping donors and

Qualifications

• High school diploma or GED preferred.
• Ability to speak, read and write the English language.
• Reliable transportation and communication required.

Responsibilities

• Punctual and dependable attendance.
• Provide excellent customer service to customers and donors.
• Distribute items from back room to correct areas and keep floor stocked.
• Clean and straighten items on the floor and maintain store cleanliness.
• Adhere to Goodwill policies and safety rules.
• Assist in loading/unloading Goodwill trucks and trailers.
• Greet and assist donors/customers and direct complaints to management.
• Cross-train in all work areas and follow cash handling procedures.

Skills

Customer service

Communication skills

Attention to detail

Education

High school diploma or GED

Job description

With many jobs available across Central Oklahoma, you can find an employment opportunity right for you. Goodwill has jobs OKC, Edmond, Yukon, Edmond, Ada, Guthrie, Norman, Mustang, & surrounding area residents can be proud of. Join a team that wants to see you succeed!

Goodwill Industries of Central Oklahoma is seeking individuals to help grow our mission- We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community. With our community’s donations and contract services we generate the money needed to support our programs which provide training and supportive services to individuals who seek greater independence.

JOB SUMMARY

To provide excellent customer service to internal and external customers and perform a variety of general store duties including collecting, sorting, processing and selling merchandise.

This is not a supervisory role.

Starting Pay

$13.25 per hour

ESSENTIAL JOB FUNCTIONS

• Punctual and dependable attendance.
• Provide excellent customer service to customers and donors.
• Properly distribute items from the back room to the correct areas of the.
• Clean and straighten items on the floor.
• Clean the store, the dressing rooms, and the bathrooms.
• Abide by the policies and procedures as set forth by Goodwill Industries of Central Oklahoma.
• Must be able to perform tasks according to work instructions.
• Ensure security of all company assets and donations.
• Perform general sales floor/production area duties and cross train in all work areas.
• Adhere to cash handling procedures as outlined by Agency procedures.
• Greet and assist all donors/customers while directing complaints to management.
• Assist in loading and unloading of Goodwill trucks and trailers.
• Maintain store housekeeping to Agency standards.
• Attend training as required
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.

ADDITIONAL RESPONSIBILITIES

Perform other duties and projects as required by management.

QUALIFICATIONS

• High school diploma or GED, preferred.
• Ability to speak, read and write the English language.
• Reliable transportation and communication, required.

CORE COMPETENCIES

To perform the job successfully, an individual should demonstrate the following:

• Live the Values
• Results Driven
• Customer Focus
• Communication

KNOWLEDGE, SKILLS, AND ABILITIES

• High level of attention to detail.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to work on several projects at once.
• Strong sense of internal and external customer service.
• Good time management skills and demonstrate adherence to timelines and schedules.
• Basic math skills.
• Good interpersonal skills: able to work well with a wide range of people.

PHYSICAL REQUIREMENTS

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• This work is physical and requires the following activities: Standing, walking, twisting, bending, grabbing and reaching for long periods of time; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, smelling and visual acuity.
• The ability to push, pull and lift up to 50 pounds, or more with assistance.
• Employee is required to operate a computer.
• The employee is required to handle textiles and donated goods and must be able to move stock onto or off shelves.

WORK ENVIRONMENT

• Works in climate controlled retail or production environment most of time but will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.
• Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays and blackout periods which may vary from week to week as well as occasional overtime when approved by management.
• May work part time or full time at the discretion of management.

NOTE

The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.

Goodwill Central Oklahoma’s mission is to help people overcome challenges to unemployment.

Our Vision

Our vision is to help people reach their highest level of self-sufficiency – strengthening our communities.

Our Values

Every day we strive to live by our values of Respect, Integrity, Commitment, and Innovation.

Your career.
Our commitment.

At Goodwill, we believe everyone should have the opportunity to work, earn wages, and achieve their dreams. We have job opportunities with growth potential available across central Oklahoma, and we can help you find an opportunity that’s right for you.

Goodwill is an E-Verify employer. We verify the identity and employment eligibility of hired employees with records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS).

Equal Opportunity Employer – Goodwill does not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability and genetic information (including family medical history).

Goodwill is a Drug Free Employer.