Store Associates (12th & Alameda)

Goodwill Central Oklahoma; Norman, Northern (OK, KY); Hybrid; USD 32,272,000 - 43,648,000; Full time

Benefits offered by this job

Medical

Vision

Life

401k

RISE program

Job summary

Goodwill Central Oklahoma is seeking team members to provide excellent customer service and perform general store duties. This position involves assisting donors, stocking, cash handling, and maintaining a clean store environment.

Starting pay is $13.25 per hour, with benefits including Medical, Vision, Life, 401k, and the RISE program for personal and career growth. This role is not supervisory and requires reliable attendance, English literacy, and the ability to lift and move items as needed.

Qualifications

• Strong customer service skills and a friendly demeanor.
• Reliable attendance and punctuality are essential.
• Ability to read, write, and speak English clearly.

Responsibilities

• Greet and assist donors and customers in a courteous, professional manner.
• Distribute items from back room to correct areas and maintain store presentation.
• Keep store, dressing rooms, and restrooms clean and organized.
• Adhere to cash handling procedures and company policies.
• Load and unload Goodwill trucks and assist in stocking.
• Attend safety trainings and follow all safety rules.

Skills

Customer service

Dependability

Education

High school diploma or GED

Job description

With many jobs available across Central Oklahoma, you can find an employment opportunity right for you. Goodwill has jobs OKC, Edmond, Yukon, Edmond, Ada, Guthrie, Norman, Mustang, & surrounding area residents can be proud of. Join a team that wants to see you succeed!

Goodwill Central Oklahoma is seeking individuals to help grow our mission- We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community. With our community’s donations and contract services we generate the money needed to support our programs which provide training and supportive services to individuals who seek greater independence.

We invite you to take the first step in making a difference by applying to a position with Goodwill.

JOB SUMMARY: To provide excellent customer service to internal and external customers and perform a variety of general store duties including collecting, sorting, processing and selling merchandise.

This is not a supervisory role.

Starting Pay: $13.25 per hour

• Medical
• Vision
• Life
• 401k
• *All employees are eligible for the RISE program at Goodwill. RISE helps employees gain the skills they need for personal and career growth through career guidance, job training, and support for life’s challenges.

ESSENTIAL JOB FUNCTIONS:

• Punctual and dependable attendance.
• Provide excellent customer service to customers and donors.
• Properly distribute items from the back room to the correct areas of the.
• Clean and straighten items on the floor.
• Clean the store, the dressing rooms, and the bathrooms.
• Abide by the policies and procedures as set forth by Goodwill Industries of Central Oklahoma.
• Must be able to perform tasks according to work instructions.
• Ensure security of all company assets and donations.
• Perform general sales floor/production area duties and cross train in all work areas.
• Adhere to cash handling procedures as outlined by Agency procedures.
• Greet and assist all donors/customers while directing complaints to management.
• Assist in loading and unloading of Goodwill trucks and trailers.
• Maintain store housekeeping to Agency standards.
• Attend training as required
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.

ADDITIONAL RESPONSIBILITIES:

Perform other duties and projects as required by management.

QUALIFICATIONS:

• High school diploma or GED, preferred.
• Ability to speak, read and write the English language.
• Reliable transportation and communication, required.

CORE COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following:

• Live the Values
• Results Driven
• Customer Focus
• Communication

KNOWLEDGE, SKILLS, AND ABILITIES:

• High level of attention to detail.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to work on several projects at once.
• Strong sense of internal and external customer service.
• Good time management skills and demonstrate adherence to timelines and schedules.
• Basic math skills.
• Good interpersonal skills: able to work well with a wide range of people.

PHYSICAL REQUIREMENTS: The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• This work is physical and requires the following activities: Standing, walking, twisting, bending, grabbing and reaching for long periods of time; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, smelling and visual acuity.
• The ability to push, pull and lift up to 50 pounds, or more with assistance.
• Employee is required to operate a computer.
• The employee is required to handle textiles and donated goods and must be able to move stock onto or off shelves.

WORK ENVIRONMENT:

• Works in climate-controlled retail or production environment most of time but will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.
• Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays and blackout periods which may vary from week to week as well as occasional overtime when approved by management.
• May work part time or full time at the discretion of management.

NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.

Goodwill Central Oklahoma’s mission is to help people overcome challenges to unemployment.

Our Vision

Our vision is to help people reach their highest level of self-sufficiency – strengthening our communities.

Our Values

Every day we strive to live by our values of Respect, Integrity, Commitment, and Innovation.

Your career.
Our commitment.

At Goodwill, we believe everyone should have the opportunity to work, earn wages, and achieve their dreams. We have job opportunities with growth potential available across central Oklahoma, and we can help you find an opportunity that’s right for you.

Free Computer Access

We provide free access to computers and internet at our Employment Services Center , where our Employment Consultants can help you search Goodwill career openings online.

Application Assistance

If you need assistance during the application or hiring process, you can speak with an Employment Specialist by calling [phone] .

Employee Resources

We’re committed to helping you achieve your goals, whether it’s earning a credential or degree, planning for your next career, polishing your interview skills, or getting your finances in order.

Goodwill is an E-Verify employer. We verify the identity and employment eligibility of hired employees with records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS).

Equal Opportunity Employer – Goodwill does not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability and genetic information (including family medical history).

Goodwill is a Drug Free Employer.

Already applied to a job with us?

Visit our job portal to check your application’s status.